SignalVault Disclaimer, Return Policy and 100% Protection Guarantee

100% Protection Guarantee

If your credit or debit card information is stolen via RFID Theft and used fraudulently to make unauthorized purchases by someone unknown to you after you have installed the SignalVault Credit & Debit Card Protector properly in your wallet, SignalVault, LLC. will reimburse you for any charges that are not covered by your credit card company or financial institution. You must provide SignalVault, LLC. with a copy of your police report and identity theft affidavit before processing your request. The SignalVault is intended to be placed between the RFID reader and your smart card with the SignalVault logo facing the RFID reader. In this position, the SignalVault is best situated to help prevent unauthorized attempts to steal your personal information. An unauthorized attempt is an attempt made by a party unknown to you and without your permission thus constituting a crime. Any authorized attempt or demonstration aimed at stealing your information does not fall under the protection provided by the SignalVault.


WARRANTY

FOR ITEMS PURCHASED ON WWW.SIGNAL-VAULT.COM OR AT OUR PHYSICAL LOCATION

Any SignalVault Credit & Debit Card Protector purchased on www.Signal-Vault.com or at the physical location for SignalVault, LLC. are covered by a 3-Year Limited Warranty. The warranty covers any defects in components and/or materials for three (3) years from the date of purchase. The warranty does not cover loss due to theft or physical damage due to misuse.

If there are any defects found within the warranty period, SignalVault, LLC. will replace the defective items at no cost. To make a warranty claim, contact SignalVault, LLC. by phone (386-218-0555) Monday - Friday 9AM - 4PM EST, by email (Sales@Signal-Vault.com) or by filling out the form on our contact page (https://www.Signal-Vault.com/Pages/Contact-Us). Warranty claims are handled within 1-2 business days. SignalVault, LLC. is not responsible for any loss or identity theft that occurs during this period. The maximum liability of SignalVault, LLC. under this limited warranty shall not exceed the actual purchase price of the product. You will need to provide your order number so we can confirm your purchase date in our system.

Items other than the SignalVault Credit & Debit Card Protector that were purchased on www.Signal-Vault.com or at the physical location for SignalVault, LLC. are covered by a 30-Day Limited Warranty. The warranty covers any defects in components and/or materials 30 days from the date of purchase. The warranty does not cover loss due to theft or physical damage due to misuse.

If there are any defects found within the warranty period, SignalVault, LLC. will replace the defective items at no cost. To make a warranty claim, contact SignalVault, LLC. by phone (386-218-0555) Monday - Friday 9AM - 4PM EST, by email (Sales@Signal-Vault.com) or by filling out the form on our contact page (https://www.Signal-Vault.com/Pages/Contact-Us). Warranty claims are handled within 1-2 business days. SignalVault, LLC. is not responsible for any loss or identity theft that occurs during this period. The maximum liability of SignalVault, LLC. under this limited warranty shall not exceed the actual purchase price of the product. You will need to provide your order number so we can confirm your purchase date in our system.

FOR ITEMS PURCHASED IN-STORE OR RECEIVED AS A GIFT

Items purchased at a physical retail location (other than the physical address for SignalVault, LLC.) or received as a gift are covered by a 30-Day Limited Warranty. The warranty does not cover physical damage caused by accidents or misuse by the owner. If there are any defects found within the warranty period, SignalVault, LLC. will replace the defective items at no cost. To make a warranty claim, contact SignalVault, LLC. by phone (386-218-0555) Monday - Friday 9AM - 4PM EST, by email (Sales@Signal-Vault.com) or by filling out the form on our contact page (https://www.Signal-Vault.com/Pages/Contact-Us). Warranty claims are handled within 1-2 business days. SignalVault, LLC. is not responsible for any loss or identity theft that occurs during this period. The maximum liability of SignalVault, LLC. under this limited warranty shall not exceed the actual purchase price of the product. You will need to provide some type of proof of purchase so we can confirm your purchase date. If you can not provide proof of purchase, SignalVault, LLC. reserves the right to charge a small replacement fee which would cover shipping and handling.

If you purchased the SignalVault Credit & Debit Card Protector in-store or received it as a gift, you can extend your 30-Day Limited Warranty to a 1-Year Limited Warranty by registering your device with SignalVault, LLC. The warranty coverage is the same as the 30-Day Limited Warranty and provides an additional 365 days of coverage from the date of registration. You can register your SignalVault Credit & Debit Protector by either clicking the button below or visiting https://www.Signal-Vault.com/Pages/Register

REGISTER YOUR SIGNALVAULT


Returns

If your package is delivered and there is damage to the devices contained inside, please contact us at Sales@Signal-Vault.com or call 386.218.0555 within 10 business days and we will exchange your damaged device(s) for new units. If you would simply like to return your purchase, you have seven (7) days to return unwanted items. Unwanted items need to be shipped back to SignalVault, LLC. before any refund will be processed.

Ship Returns To:

SignalVault, LLC. | 475 Specialty Point, Sanford, FL 32771


Disclaimer

The SignalVault Credit & Debit Card Protector is designed to be used in a wallet and can not provide protection for cards outside of its protection range. No form of RFID protection is 100% effective in all scenarios so the protection offered by the SignalVault Credit & Debit Card Protector is limited in certain scenarios.  We recommend two SignalVault Credit & Debit Card Protectors per wallet and in some cases, your wallet may require different positioning of your RFID enabled credit and/or debit cards to provide maximum protection.  The SignalVault protection range is six inches or greater.

The SignalVault is intended to be placed between the RFID reader and your smart card. In this position, the SignalVault will help stop unauthorized attempts to steal your personal information. An unauthorized attempt is an attempt made by a party unknown to you and without your permission thus constituting a crime. Any authorized attempt to steal your information does not fall under the protection provided by the SignalVault.

*SignalVault, LLC. reserves the right to make changes to the 100% Protection Guarantee, Warranty, Return Policy & Disclaimer at any time.